seven features of professional behavior
1. Individualistic yet restrained.
2. Egalitarian yet respectful.
3. Assertive yet sensitive.
4. Accurate yet tactful.
5. Punctual yet patient.
6. Warm yet "cool."
7. Optimal yet practical.
additional components of professional behavior:
• Presentable: Presentable means showing up for work groomed and dressed in a way that is attractive without being distracting. In face-to-face situations, one's physical appearance is almost always the first indication of "professionalism" that others judge. As the old saw puts it: "First impressions are lasting."
• Reliable: Reliable means consistently performing one's work, and delivering results, in an effective manner. A reliable person also is accurate about how much work he or she can actually accomplish in the projected timeframe so that unrealistic promises about quantity and quality of output are not made.
• Conscientious: Conscientious means doing high quality work in order to satisfy an internalized value that one's work ought to be done with attention to excellence. A conscientious professional takes pride in all of his or her jobs, not merely those that will receive the most notice or the highest remuneration.
• Nonjudgmental: Nonjudgmental means that one is not prone to arrive at conclusions so swiftly that relevant information is not considered, or that possible misunderstandings are never probed. In this era when people from many countries, cultural backgrounds, and ethnic groups are working together, and often at a distance from each other (as virtual teams), being nonjudgmental is more important than ever.
3. Assertive yet sensitive.
4. Accurate yet tactful.
5. Punctual yet patient.
6. Warm yet "cool."
7. Optimal yet practical.
additional components of professional behavior:
• Presentable: Presentable means showing up for work groomed and dressed in a way that is attractive without being distracting. In face-to-face situations, one's physical appearance is almost always the first indication of "professionalism" that others judge. As the old saw puts it: "First impressions are lasting."
• Reliable: Reliable means consistently performing one's work, and delivering results, in an effective manner. A reliable person also is accurate about how much work he or she can actually accomplish in the projected timeframe so that unrealistic promises about quantity and quality of output are not made.
• Conscientious: Conscientious means doing high quality work in order to satisfy an internalized value that one's work ought to be done with attention to excellence. A conscientious professional takes pride in all of his or her jobs, not merely those that will receive the most notice or the highest remuneration.
• Nonjudgmental: Nonjudgmental means that one is not prone to arrive at conclusions so swiftly that relevant information is not considered, or that possible misunderstandings are never probed. In this era when people from many countries, cultural backgrounds, and ethnic groups are working together, and often at a distance from each other (as virtual teams), being nonjudgmental is more important than ever.
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